Management can be so concerned about image that its decisions unnecessarily cost the company revenues and end up hurting its image. Management may:
There are two reasons to sell to a liquidator — its quick and it's easy. There are two BIG reasons not to sell to a Liquidator. First, the company takes a loss and the liquidator makes all the profit. Second, the company gets a bad name from questionable sale techniques the liquidator uses and inferior merchandise the liquidator adds and dumps on the consumer under your company's name.
When customers find the store closed without warning they are inconvenienced, irritated and even incensed. It's unlikely they will go out of their way to shop a sister store. In fact, they may bad mouth the store because it was closed without warning. No "good will" is salvaged here.
Reasons not to close a store and move the merchandise to a warehouse for redistribution or directly to another store or stores:
When all expenses of moving a store's merchandise to another store or warehouse are added up it probably equals 60% to 70% of the inventory cost. The only thing worse is to hold an auction.
An alternative is to conduct your own Liquidation Sale. And who's going to work the sale, manage disgruntled employees and handle customer relations. Too often the sale is left in the hands of store employees whose jobs are done when the sale is done. What is their incentive to protect the company's image, not to mention the company's return on liquidated merchandise and fixtures?